Registration
One form, one checkout, every kid in the family.
Most registration pain isn't the form. It's the arithmetic around it: three kids, two programs, a jersey add-on, and a platform that charges its flat fee on every separate checkout as if each child were a stranger. InSeasonHQ registration is built around the household. A family signs in once, registers every kid, and pays once.
01 One family checkout
A parent adds a registration for each child — different programs, different levels — and pays for all of it in a single checkout. The processing fee's flat part is charged once per family checkout, not once per child: 3.5% + $3.95 by card, or 1.8% + $2.49 by bank. Multi-child and early-bird discounts apply at the same checkout, from the same set of codes your store uses.
02 Forms your board builds in an afternoon
Fee options, custom questions, a welcome page in your colors — and per-season forms you clone forward next year instead of rebuilding. Ask exactly what your org needs (sizes, school, years played) and the answers land on the player record. Questions can appear only for the option they belong to, take several answers, and chain follow-ups, so the form stays short for the family filling it in on a phone.
03 Waivers signed at checkout, kept properly
Your agreements are versioned, and families sign them as part of checkout. Every signature is stored with the signer's name, IP address, and timestamp — so when a parent says "I never agreed to that," the record answers, not somebody's memory. Signed agreements live in the family's portal, where they can find them again without emailing you.
04 Who fits a level, decided by rule
Birth windows and grade rules per level, with play-up and play-down handled as a rule rather than an argument at the board table. When a family genuinely doesn't fit, they can file an exception request instead of calling the registrar at home.
05 Documents you have to check, in one queue
Birth certificates and proofs of residency land in a review queue with the outstanding ones counted. Nobody chases a folder of screenshots in parents' inboxes the week before the season.
06 Capacity and waitlists that behave
Cap a program and the overflow goes to a waitlist. When a spot opens, you promote the next family from the list and they get an email saying so — no spreadsheet of who asked first, no group text. The family sees their status in their portal, not in a rumor.
07 Payment plans from day one
Split a fee into a deposit and installments on a schedule, charged automatically to the saved payment method, with reminders and retries when a charge fails. The family sees what's paid and what's left in their portal; your treasurer sees the same numbers. (How the money side works end to end: Payments.)
08 Refunds without a spreadsheet
Full or partial refunds are netted correctly against platform fees, with a balance check before you confirm — so a refund never surprises your treasurer, and the family's statement shows what happened and why.
09 The families who don't do online, covered
The parent who phones in, or hands you a paper form at the field: staff run the same form on their behalf, and the registration is identical to one a family filed themselves. Checks, cash, and scholarships are recorded against the registration, so the register shows the whole season — not just the online part of it.
10 Returning families retype nothing
Families sign in and pick their kids from the household. New families register first and link later. Bringing history with you? Past registrations import by CSV with column mapping and a manual-review queue for near-duplicates.
What registration doesn't do
Honest limits, same as everywhere on this site: registration won't score your tryouts (evaluation scoring is in development — the roster offers half of tryouts is live today), and it won't run live scoring, stats, or video during the season. If your season lives or dies on those, we're not your platform yet.
The math, once
A family registering three players at $260 each pays $780. On InSeasonHQ that's one checkout:
- By card:$780 × 3.5% + $3.95 =$31.25
- By bank:$780 × 1.8% + $2.49 =$16.53
The same three registrations as three separate checkouts would run $39.15 by card — the flat fee paid three times for one family's one payment. One checkout is the whole point.
Frequently asked questions
- Can a family register kids in different programs in one checkout?
- Yes. Different children, different programs and levels, one payment — and add-ons like a jersey or a second practice night ride the same checkout, marked required or optional per form.
- Do families pay the processing fee, or do we?
- Your choice, per organization: absorb it, or pass it through at checkout. Either way it's published math, and families paying by bank pay roughly half — every family-facing screen says so in dollars. Details on the payments page and pricing.
- What happens when a program fills up?
- Registration caps the program and waitlists the overflow. When a spot opens, you promote the next family from the list and they are emailed that a spot opened — no spreadsheet to keep.
- Can we take a deposit and split the rest?
- Yes — payment plans with a deposit, scheduled installments, automatic charges, and reminders and retries on failures are built in, not an add-on.
- A family registered on paper last year. Can staff enter them?
- Yes. Staff run the same form on the family's behalf, and offline payments (check, cash, Venmo, Zelle) record against the registration with a reference.
- What does it cost?
- $750/year flat for the whole platform — unlimited registrations and admins, registration included. Processing is the per-checkout fee above. First 30 days free, and we'll set it up with you in an afternoon.
See it with your registration form in it.
Thirty minutes, built around a season like yours. Book a demo — or if your board runs on volunteers, this page was written for you.
Comparing platforms? Start here.